Cineo Support

We are here to help. Please give us a call or shoot us an email for support.

General Questions:


Service & Warranty Requests:


Contact us for
RMA requests!
If you have questions or feel your fixture is in need of repair, we are here to help. To quickly get your problem solved, please click the submit support request button below and complete an RMA request.
Cineo Warranty
Products from Cineo Lighting, Inc are warranted against defects in materials and workmanship for two years from the date the Product is shipped to Customer. Products are guaranteed to perform substantially in accordance with the accompanying written materials within the warranty period under normal use. If the Product fails to work as warranted, Cineo Lighting will, in its sole discretion, repair or replace the Product with a new or remanufactured Product that is at least equivalent to the original Product. Customer must obtain a Return Material Authorization number from Cineo Lighting before returning any Products under warranty to Cineo Lighting.
Financing available through Providence Capital.

  • One-page application up to $250K
  • Fast credit decisions
  • Flexible payment plans
  • Online access to all your contact information after your payments begin
  • Superior customer service throughout the life of your contract